Terms and conditions


This Website (our “Site”) is owned by Le Bon Chien and is used for informational purposes and for your personal, non-commercial use. As used in these terms, the terms “we” and “our” refer to Le Bon Chien. Usage of our site is subject to the following contractual terms and conditions (the “Terms”). The Terms include the text included in this document and our Security and Privacy Policy, which is available here and incorporated herein by reference. By accessing our Site and browsing our Site or purchasing products through our Site, you agree to these Terms without limitation or qualification. The ads on our Site are invitations to make offers to us for the purchase of products and services on our Site and are not offers of sale.

The use of our Site and products available for purchase on our Site is for adults only. If you use our Site to purchase products, you represent and warrant that you are of legal age to enter into a purchase agreement through our Site and to be bound by its Terms of Use. If you are under the legal age in the jurisdiction where you reside, you may not purchase products yourself on our Site, but your legal guardian or parent may use our Site on your behalf.

Le Bon Chien does not knowingly collect information from people who are under the legal age in their jurisdiction. If you choose to use our Site to purchase products, you will need to provide certain information, such as your contact information and information to enable the payment and delivery of the merchandise ordered, and you may choose to create an account. You agree and declare to Le Bon Chien that you are responsible for all such information and that all such information will be accurate and complete.

You agree not to do (or help others to do) the following:

  1. Share your account, if any, or other personal information with others, or make purchases other than as a guest or by your own account;
  2. Purchase products for commercial, resale or other purposes for non-personal purposes;
  3. Access or force non-public areas of the Site;
  4. Disabling, hacking, circumventing or attempting to disable or otherwise mitigate the security measures associated with our Site;
  5. Use our Site in any way not expressly permitted by these Terms;
  6. Engage in deceptive or fraudulent transactions or other behavior on our Site; or be vulgar, rude or discourteous in any email, form or other on or through our Site.

It is your responsibility to verify and obey all applicable local, provincial, federal and international laws and regulations, including minimum age requirements for the purchase, possession and use of any article obtained from our Site.


Le Bon Chien cannot guarantee that the products and services advertised on our Site will be available when ordered or thereafter. If Le Bon Chien cannot deliver any ordered product, either because it is out of date or no longer available, you will be notified by email or telephone. Le Bon Chien is not liable for inconvenience and / or damage caused by the unavailability of all or part of the products and / or services.

Le Bon Chien strives to provide up-to-date and accurate information on our Site. However, shells, typos, inaccuracies, omissions (including incorrect specifications for products) or other errors may occasionally occur.

Our Site is available “as is” and your use of our Site is at your own risk. Le Bon Chien specifically disclaims all warranties of any kind, whether express or implied, including, without limitation, the manufacturer’s implied warranties of title or implied warranties of merchantability. Without limiting the foregoing, Le Bon Chien does not warrant that the content of our Site, including, without limitation, the description of the products or photographs, is accurate or complete. Le Bon Chien reserves the right to: correct any error, inaccuracy or omission at any time without notice or obligation to you or any other person; modify at any time the products and services advertised or offered for sale on our Site, the prices, fees and specifications of these products and services, any promotional offer and any other content of the Site without any notice or liability to you or any other nobody; reject, correct, cancel or terminate any order, including orders accepted for any reason and limit quantities available for sale or sold.

Some descriptions and measurements are approximate and are only indicative. Reasonable efforts have been made to accurately display features, including color and magnitudes. However, the color may differ from one computer system to another and we cannot guarantee that color will be accurately displayed on your computer system.


All orders placed on or through our Site are subject to these Terms.

The price for each product you order is the price that appears on our Site. By placing an order, you agree to pay the price and any additional amounts described below.

Prices do not include delivery charges, import duties or applicable sales taxes.

Le Bon Chien reserves the right to modify at any time the prices of the products presented on our Site, without notice.

Unless otherwise stated on our Site, all prices are shown [and will be treated] in Canadian dollars.

If an error occurs during an online purchase, a representative will contact you, either by phone or email, and, if necessary, an adjustment will be made, especially if a product is no longer available or a tax error happened.


  1. Le Bon Chien reserves the right to change shipping costs at any time without notice.
  2. Items will be shipped as soon as possible once your order is accepted. Processing and delivery times may vary depending on delivery address and product availability and may be affected by other factors beyond the control of Le Bon Chien Delivery dates are estimated and not guaranteed.
  3. Deliveries are made Monday to Friday (holidays excluded). Your package will be shipped by the courier service provider identified during your order (Canada Post).
  4. Le Bon Chien transfers all the property rights to the buyer as soon as the products ordered by the courier service provider are collected.
  5. The delivery of the products is subject to the rules of the courier service provider, as well as the rules regarding the signature acknowledging receipt of the products. If you are absent at the time of delivery, you will be responsible for tracking and collecting the products in accordance with the courier provider’s rules and procedures.
  6. We currently offer delivery to postal addresses and mailboxes in Canada. We do not offer international delivery.


Le Bon Chien offers the refund of products purchased online, within 30 days of purchase. Only products that have not been worn or washed and remain in their original condition and original packaging, with price tags still attached, will be eligible for return and refund. Refunds will be made using the same payment method used for the initial purchase.

For products purchased during or in connection with a promotion, please note that the return of these products may result in non-compliance with the promotional conditions. In this case, the value of the returned item and all items included in the promotion will be recalculated to match the new terms of sale.

In order to get the equivalent of an exchange, if that’s what you want, please return your original purchase for a refund and then place a new order through our Website for a new article.

Le Bon Chien reserves the right to refuse any exchange or refund request for products that do not comply with the above, including items that have been worn, altered, soiled, washed or otherwise damaged in any way is. Items received under such conditions will be returned to the customer. No credit will be issued, and the buyer will be charged for return shipping and waive all claims.

No refunds or credits will be granted for delivery and handling charges unless the original product is defective or if the exchange or refund is the result of an error by Le Bon Chien. In these cases, the items must be returned by regular mail only. Please contact our customer service department at 514-581-9382 for further instructions.

Le bon chien
Returns and exchanges
931 Paul Sicotte, St. Therese, J7E-4Z8



The content of our Site, including but not limited to text, images, illustrations, software, audio clips and video clips, is owned by Le Bon Chien and is protected in Canada and other jurisdictions throughout the world by the Copyright Act and by applicable international treaties. Therefore, you may not copy, reproduce, republish, download, publish, transmit, distribute or modify this material, in whole or in part, in any form without the prior written consent of Le Bon Chien.
All trademarks, trade names, logos and service marks (collectively, the “Marks”) displayed on our Site are registered or unregistered trademarks of Le Bon Chien or its Licensors, are the property of their respective owners and may not be used without the written permission of the owner of these marks. Nothing in these Terms or on the Site shall be construed as conferring a right to use the Trademarks or the material described above. Notwithstanding the foregoing, Le Bon Chien authorizes you to make an electronic or hard copy of the information displayed on any page of this Site provided that the copy is used solely for non-commercial and personal purposes, provided that any such copy remains protected by the copyright, trade-mark and service mark regime and any and all references and legends contained on our Site will continue to apply. This authorization does not include any right to resell, distribute or otherwise exploit our Site or its content or any collection of product listings, descriptions or prices; nor any right to make any other use derived from our Site or its contents, including downloading or copying information for the benefit of any other company, or any drilling of its data, use of robots or tools similar data collection and extraction.

In addition to the restrictions in the “Use of this Website” section above, you should not frame or use any framing technique to include any trademark, logo or other proprietary information (including images, the text, layout or form) of Le Bon Chien and its related companies, without the express written consent of Le Bon Chien You must also not use meta tags or any other “hidden text” using the name or the trademarks of Le Bon Chien without the written consent of Le Bon Chien. Any unauthorized use of our Site and / or its contents automatically terminates the authorization set forth above.


You agree that, to the fullest extent permitted by applicable law, neither Le Bon Chien nor its officers, directors, employees, agents and representatives, or its successors or assigns will be liable to you or any third party for any loss or damage arising from or related to your use of our Site, regardless of the liability regime you may invoke or the type of damage alleged or claimed, even if Le Bon Chien has been informed or should have known of the possibility of such liability or such damages. Your sole and exclusive remedy for all problems related to your use of our Site will be to terminate your use of our Site.


Le Bon Chien reserves the right to modify, amend or otherwise update these Terms from time to time. In such case, these changes will take effect immediately after their publication on our Site. Following the posting of these changes, your use of our Site will constitute your acceptance of these Terms and any additional policies, as amended, and you will be bound by such modifications.


These Terms and all matters relating to your use of our Site and the purchase of Le Bon Chien products will be governed by the laws of Quebec and the laws of Canada applicable in Quebec. By using our Site or by purchasing products on or through our Site, you consent to the exclusive jurisdiction of the courts of Quebec with respect to any matter arising out of or relating to our Site and these products. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the Terms and the resulting sales transactions. If any of these terms are deemed invalid, void or for any reason unenforceable, that term will be deemed severable and will not affect the validity or enforceability of any other provision hereof.

If you have any questions about our products or our Site, please contact our customer service via email at info@lebonchien.ca or call us toll-free at 514-581-9382.